Many of us have had a virus or malware on our computer at some point. We can remove viruses and malware from your computer. We can also offer advice to reduce the risk in the future. We recommend you keep backups of content on your laptops to make sure that your personal data is safe just in case you do get a virus.
Many of us have seen an error message of one sort or another. Most error messages are nothing major but should be looked at just in case it is the start of a hardware or software failure.
Error messages can be alarming but we can get to the bottom of any error message and keep your computer running reliably and up to speed.
Whether you are trying to set up emails on your laptop or have a problem because emails have stopped working, we can usually help with a speedy and effective solution.
We regularly see laptops that have stopped working because a glass of water or a cup of coffee has been spilt over them. Sometimes if the laptop is stripped down, dried and components cleaned the situation can be resolved without the need to replace any parts. – Occasionally we do need to replace or repair some components, after which you will be working away as if nothing had happened.
A common problem with laptops is hard drive failures. This can be a very worrying and frustrating time if lots of data and photographs are stored on your laptop. We can replace or upgrade your hard drive with a standard hard drive or the newer, faster Solid State Drive.
Please make sure you keep regular backups of your personal data so that, if you do have a hard drive failure, all you data is safe. If you would like advice on backing up data please contact us.
If you are worried about the safety of your personal information or data we can recommend a security solution for you. There are many security options and there is no ‘one-fits-all’ solution. We can discuss your requirement and recommend a security plan that will meet your needs.
A laptop / tablet / mobile phone screen could become damaged if the device is dropped or stepped on. It can also suffer a hardware failure. In most of these cases it would be necessary to replace the screen.
If you are finding it hard to connect to the internet on your device, there could be a problem with the device itself or the router. We will be able to get you up and running.